{"id":12889,"date":"2022-05-25T16:54:51","date_gmt":"2022-05-25T23:54:51","guid":{"rendered":"https:\/\/besttech2earnonline.com\/clone-of-15-best-fleet-management-software-of-2022-ranked\/"},"modified":"2024-11-16T16:20:58","modified_gmt":"2024-11-17T00:20:58","slug":"best-small-business-phone-system","status":"publish","type":"post","link":"https:\/\/besttech2earnonline.com\/best-small-business-phone-system\/","title":{"rendered":"15 Best Small Business Phone Systems of 2024 [Ranked]"},"content":{"rendered":"
The best small business phone systems in the market include features such as call tracking, call assignment, programmable IVR, voicemail to email functionality and call recording, among many others.<\/p>\n
While there are different types<\/a> of small business phone systems out there, including voice over IP (VoiP), private branch exchange (PBX) and key system units (KSU), most small businesses nowadays use VoiP technology given its very low operating cost.<\/p>\n With VoIP, you can use an internet connection for your entire phone system. This can save you a significant amount of money every month, compared to traditional business phone systems, where you have to lease expensive trunk lines.<\/p>\n Another benefit of using VoIP for your small business is the increased flexibility and scalability it offers. With VoIP, you can easily and inexpensively add new lines or extensions as your business grows.<\/p>\n Last but not least, VoIP systems are a lot easier to install and maintain than traditional business phone systems.<\/p>\n In this article you’ll find the 15 best small business phone systems, fully ranked and reviewed<\/strong> plus recommendations to find out which one may be best suited to your needs, including a summary of the top 3 editor’s picks<\/strong> below for your convenience:<\/p>\n <\/a><\/span><\/p>\n Configure and manage more than 50 features with a few simple clicks.<\/span><\/p>\n Jump to Review<\/span><\/strong> <\/a><\/p>\n <\/a><\/a><\/span><\/p>\n Create toll-free numbers in your local area code or any country in which your business operates.<\/span><\/p>\n Jump to Review<\/span><\/strong> <\/a><\/p>\n <\/a><\/a><\/span><\/p>\n Sort incoming calls based on custom call routing rules to quickly track and manage conversations.<\/span><\/p>\n Jump to Review<\/span><\/strong> <\/a><\/p>\n <\/a> <\/em><\/p>\n Disclosure<\/span><\/strong>: Although I receive affiliate compensation at no additional cost to you to support this site that compensation in no way influences my recommendations, which are strictly informed by my 10+ years of online business experience consulting for clients large and small. My aim is to always recommend tools that offer the best return for your investment (for more details, read my <\/span><\/em>Affiliate Disclosure<\/span><\/em><\/a>). <\/span><\/em><\/p>\n Best Overall:<\/strong><\/p>\n <\/span><\/p>\n Phone.com is a great choice for businesses that want a reliable VoIP service with a lot of useful features. It can work on any device, including computers and smartphones, which is a plus if you want to keep costs down.<\/p>\n Having said that, Phone.com also supports physical phones, making it a versatile choice for small businesses that have customer facing operations, like insurance agencies, doctor and dental offices, etc.<\/p>\n Phone.com also offers conferencing and collaboration features that can help you work more efficiently.<\/p>\n Overall, this is a great option for small businesses that need a reliable phone system that can start small and scale cost-effectively.<\/p>\n Best for Teams:<\/strong><\/p>\n <\/span><\/p>\n AirCall is a cloud-based phone system that can be used by service or sales teams to improve the customer experience.<\/p>\n It’s easy to set up and use, and offers many call-center features that are not available with traditional business phone systems.<\/p>\n With AirCall, you can expect to see improved customer satisfaction and faster response times, as well as increased productivity and efficiency across all your teams.<\/p>\n Best for Simplicity:<\/strong><\/p>\n <\/span><\/p>\n Dialpad is a small business VoIP phone system that can be accessed through an app on any device. You can be up and running with a new business line in minutes using your current internet connection.<\/p>\n It offers a large number of useful business features like call forwarding, call routing, voicemail and caller ID, and its cloud platform is designed to scale at a low per-seat cost.<\/p>\n <\/span><\/p>\n 8×8 is a VoIP phone system that allows you to connect with your customers via voice, video, chat or contact center services.<\/p>\n You can get a local number in addition to global connectivity from a single central app that can be downloaded to any mobile device.<\/p>\n 8×8 offers end-to-end encryption backed by a 99.999% uptime guarantee and over 35 public and private data centers.<\/p>\n <\/span><\/p>\n Ooma’s small business VoIP service offers unlimited calling and many business features to help you manage your incoming calls at a low cost per line.<\/p>\n Its mobile app lets you work while on the go while its built-in video conferencing feature allows you to collaborate from anywhere with seamless video meetings and screen sharing.<\/p>\n <\/span><\/p>\n RingCentral is a VoIP-based small business phone system that allows you to send messages, make video calls, and place phone calls from a single integrated platform.<\/p>\n It gives your business phone the flexibility to create a schedule for opening hours based on programmable rules and it allows you to choose from a large batch of available local and toll-free numbers.<\/p>\n <\/span><\/p>\n Grasshopper is a virtual phone system that gives you the power of a business phone number without the extra cost.<\/p>\n It can be added to your personal phone, where you can control all aspects of your business voicemail, call routing and more.<\/p>\n Grasshopper also offers toll free numbers for small businesses that want to have a national presence without the extra cost of metered nation-wide lines.<\/p>\n <\/span><\/p>\n Nextiva is a VoIP provider that integrates your phone system with business apps, AI and call automation features on a single platform from which you can run your entire operation.<\/p>\n It allows you to streamline your business communications through a single product that supports phone, text, video, email, and instant messaging.<\/p>\n <\/span><\/p>\n Avaya is a cloud-based VoIP phone system for businesses of all sizes. With Avaya, you can connect with customers, colleagues and suppliers using clear, reliable and secure unified communications.<\/p>\n It comes with advanced features not commonly found on competing platforms, like the use of biometrics like voice recognition technology to automatically authenticate callers.<\/p>\n <\/span><\/p>\n Vonage offers a suite of cloud-based communications solutions that helps small businesses connect with their customers through multiple channels.<\/p>\n Through its programmable messaging, voice, video and collaboration tools Vonage makes it easier for your staff to communicate with your clients more effectively while increasing customer satisfaction.<\/p>\n <\/span><\/p>\n ZoomPhone, from the makers of Zoom Meeting, is a feature-rich cloud VoIP phone system built with reliability and geographic redundancy for businesses of all sizes.<\/p>\n You can add as many lines as you need and pay only for the minutes you use while getting access to enterprise-class features at an affordable price.<\/p>\n <\/span><\/p>\n Net2Phone is cloud-based VoIP phone system that’s ideal for organizations who are going back to the office while also supporting virtual work environments.<\/p>\n You can enjoy unlimited calling, toll-free numbers and advanced call management tools at an affordable cost.<\/p>\n <\/span><\/p>\n JustCall is a platform that can centralize all your customer communications and offers workflow automation with CRM integration<\/a> and AI-powered call insights to coach sales reps at scale.<\/p>\n If also supports IVR, Smart Call Routing, Live Call Monitoring, SMS Bots and a range of other business features.<\/p>\n <\/span><\/p>\n GoTo is a simple cloud phone system that helps you stay connected with your team and customers by configuring your call routing in a visual editor.<\/p>\n You can seamlessly switch between your desk phone, desktop app or the mobile app to stay connected at all times from home, the office and while you’re on the go.<\/p>\nWhat Are the Best Small Business Phone Systems?<\/h2>\n
1. Phone.com<\/a><\/h3>\n
Phone.com<\/a> Features that Stand Out<\/h4>\n
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2. Aircall<\/a><\/h3>\n
Aircall Scheduling<\/a> Features that Stand Out<\/h4>\n
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3. Dialpad<\/a><\/h3>\n
Dialpad<\/a> Features that Stand Out<\/h4>\n
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4. 8×8<\/a><\/h3>\n
Best for \u200bUptime<\/h5>\n
8×8<\/a> Features that Stand Out<\/h4>\n
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5. Ooma<\/a><\/h3>\n
Best for \u200b\u200bSmall Business<\/h5>\n
Ooma<\/a> Features that Stand Out<\/h4>\n
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6. RingCentral<\/a><\/h3>\n
Best for \u200bScalability<\/h5>\n
RingCentral<\/a> Features that Stand Out<\/h4>\n
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7. GrassHopper<\/a><\/h3>\n
Best \u200bVirtual Phone System for Individuals<\/h5>\n
GrassHopper<\/a> Features that Stand Out<\/h4>\n
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8. Nextiva<\/a><\/h3>\n
Best for \u200bMedium-Sized Businesses<\/h5>\n
Nextiva<\/a> Features that Stand Out<\/h4>\n
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9. Avaya<\/a><\/h3>\n
Best for \u200bLarge Businesses<\/h5>\n
Avaya<\/a> Features that Stand Out<\/h4>\n
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10. Vonage<\/a><\/h3>\n
Best for \u200bAI-Powered Customer Self-Service Options<\/h5>\n
Vonage<\/a> Features that Stand Out<\/h4>\n
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11. ZoomPhone<\/a><\/h3>\n
Best for \u200bHome Businesses<\/h5>\n
ZoomPhone<\/a> Features that Stand Out<\/h4>\n
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12. Net2Phone<\/a><\/h3>\n
Best for \u200bHybrid Work Environments<\/h5>\n
Net2Phone<\/a> Features that Stand Out<\/h4>\n
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13. JustCall<\/a><\/h3>\n
Best for \u200bCRM Integration<\/h5>\n
JustCall<\/a> Features that Stand Out<\/h4>\n
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14. Goto<\/h3>\n
Best for \u200bMeetings and Messaging<\/h5>\n
Goto Features that Stand Out<\/h4>\n
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15. Kinetic Business<\/a><\/h3>\n
Best for \u200bSound Quality<\/h5>\n